Quality Policy Statement, Our Mission and Our Core Values

Quality Policy Statement:

Cobra Security Company Limited is committed to providing dependable, cost-effective and on-time security services to our interested parties.

This will be achieved by:

• Providing a wide range of security services that meet and exceed our customers' needs and the expectations of the organization's interested parties;

• Continuous improvement of our services through use of best industry practices, technology and human resources;

• Compliance with applicable statutory and regulatory requirements.

• Reviewing quality objective on annual basis.

In order to realize this commitment, Cobra Security Company Limited will monitor and review its quality performance from time to time through the implementation of an effective Quality Management System based on ISO 9001:2015 Standard.

Our Vision:

To become the leading provider of security services in Kenya and the East Africa region, offering a wide range of customized security solutions.

We will always go the extra mile in dealing with people, whether they are members of the public, customers, our supervisors or employees. We will endeavor to obtain management consensus on important issues, especially those that affect our customers and employees.

Our Mission:

To provide efficient, effective and sustainable service delivery in the security industry.

Our Core Values:

 To achieve our Vision and Mission, we are committed to the following principles:-

• Customer Focus: Develop a clear understanding of the diverse needs of both individual and corporate customers and create solutions to meet those needs within the shortest time possible.

• Build long-term relationships that allow our customers to feel safe and secure, and further maintain high levels of honesty and integrity by our staff at all times.

• Trusted: Quick response to clients' needs hence building customer confidence and trust.

• Ethical: Maintain high ethical standards with all our clients, other external partners and within the company.

• Fair and Accountable: Endeavour to be fair and accountable to our clients at all times.

• Fair and Equitable treatment of all our employees.

• Actively participate in Corporate Social Responsibility as situations demand.