Quality Policy Statement, Our Mission and Our Core Values

Our Quality Policy Statement

Cobra Security Company Limited is committed to providing dependable, cost-effective and on-time security services to our interested parties.

This shall be achieved by:

· Providing a wide range of security services that meet and exceed our customers’ needs and expectations of the organization’s interested parties;

· Continuous improvement of our services through use of best industry practices, technology and human resource;

· Compliance with applicable statutory and regulatory requirements;

· Reviewing quality objectives on annual basis.

In order to realize this commitment, Cobra Security Company Limited management will monitor and review its quality performance from time to time through the implementation of an effective Quality Management Systems (QMS) based on ISO 9001:2015 Standard.

Our Vision

To become a leading provider of security services in Kenya and the East African Region offering a wide range of customized security solutions.

Our Mission

To provide an efficient, effective and sustainable service delivery in the security industry

Our Core Values

· Customer focus: Develop a clear understanding of the diverse needs of both individual and corporate customers and create solutions to meet these needs within the shortest time possible.

· Build long-term relationships that allow our customers to feel safe and secure and further maintain high levels of honesty and integrity by our staff at all times.

· Trusted: Quick response to clients’ needs hence building customer confidence and trust.

· Ethical: Maintain high ethical standards with all our clients, other external partners and within the company.

· Fair & Accountable: Endeavour to be fair and accountable to our clients at all times.

· Fair and equitable treatment of all our employees.

· Actively participate in Corporate Social Responsibilities as situations demand.